Shipping & Payment


Shipping Policy

STANDARD SERVICE

Shipping Time

Composure Vintage makes all efforts to ensure that your order is shipped within 24-48 hours of the time at which you place your order. We do not ship on weekends or holidays. Should you place an order during a weekend or a holiday, it will be shipped on the following first business day.  We do our best to get your order filled as quickly as possible. Please allow 1-2 weeks for delivery of most goods within North America, and 2-4 weeks for overseas orders. We will notify you as soon as possible of any delays. If you require your order in a rush, please contact us via email to inquire about express shipping. We will do our best to meet your deadline.

Shipment Tracking and Delivery

Once your order has been shipped, you will receive an email notification and a tracking number, so you can check the delivery status of your order here. Please note that we do not ship to P.O. Boxes. It is the customer's sole responsibility to track the item and follow up on the delivery status. If the item cannot be delivered due to an incorrect shipping address, Composure Vintage takes no responsibility to handle such cases or additional charges incurred thereafter.

Returned Shipments

Please ensure that your shipping address is correct before submitting your order. If your package cannot be delivered because of a wrong address or due to your refusal to accept the package, the carrier will return the package to Composure Vintage. If a package is returned for this reason, we will notify you and refund your order, minus the return fee to cover the cost of shipping the items back to us. Composure Vintage takes no responsibility tracking the return package. 

SHIPPING METHODS AND COSTS WITHIN CANADA

Composure Vintage offers a variety of shipping methods to suit your needs. Please see the options below for shipping within Canada. All our deliveries are done via traceable mail with Canada Post

 

SHIPPING METHOD

COST

DELIVERY

Standard Shipping

$14

2-7 business days

Expedited Shipping

$24

1-2 business days

 

SHIPPING METHODS AND COSTS TO UNITED STATES

While Composure Vintage does not offer free shipping to U.S. customers, there is a variety of shipping methods available for use.

 

SHIPPING METHOD

COST

DELIVERY

Standard Shipping

$25

4-7 business days

Expedited Shipping

$38

2-4 business days

 

PRICING, TAXES AND DUTIES

All prices displayed on the site are in Canadian dollars, exclusive of any applicable taxes. Taxes are calculated during checkout, based on the province of delivery in Canada, and are displayed on the Order Review page. Composure Vintage does not charge taxes from U.S. customers, who are responsible for any duties and taxes in their country of residence. If you are a U.S. resident, your credit card will be charged in Canadian dollars.

All prices are listed and charged in Canadian dollars. If applicable, the exact exchange rate you will pay is determined by the bank that has issued your credit card.  In general, it will match very closely with the going exchange rate. Xe.com features a quick, easy, & free foreign exchange rate calculation using up-to-the-minute exchange rates.

Ordering & Payment

We want to make payment for your order as easy and convenient as possible. That’s why we have a number of payment options to fit your various payment needs.

We accept all major credit cards (Visa, MasterCard, American Express), and all transactions are run securely through PayPal and Stripe. You will receive a confirmation of your order via email with the total dollar amount (including any applicable taxes and shipping & handling).

All prices are listed and charged in Canadian dollars. If applicable, the exact exchange rate you will pay is determined by the bank that has issued your credit card.  In general, it will match very closely with the going exchange rate. Xe.com features a quick, easy, & free foreign exchange rate calculation using up-to-the-minute exchange rates.

Taxes and Duties

Within Canada, Provincial Sales taxes will be added at checkout. The tax amount will depend on the shipping address you provide, charged in accordance with the rates charged in your province of shipping. U.S. customers do not pay sales tax in Canada. As such, U.S. customers are responsible for payment of any duties and taxes in their country of residence.

Order Changes and Cancellations

If you need to cancel or change your order, please notify us immediately via email at composurevintage@gmail.com. Be advised that shipments go out very quickly, so you must notify us of changes as soon as possible to avoid disappointment. If your item has already been shipped, we are unable to make any changes or cancellations.

HAVE MORE QUESTIONS?

Email us at compsourevintage@gmail.com